ace789 Terms & Conditions and Terms of Service Policy

ace789 is a digital entertainment and online betting platform for users in Myanmar, offering a range of games including football betting, live casino, slots, and Shan Koe Mee.

By accessing the ace789 website, mobile web, or any related service, you are considered to have accepted these "Terms of Service" (referred to below as "Terms").

If you do not agree to these terms, do not continue using the ace789 platform. If anything in these terms is unclear, you can contact our customer support team.

2.1 Age Requirement

Only users aged 21+ may access ace789. Anyone under 21 is not permitted to access this platform in any way. ace789 strictly adheres to child protection standards.

2.2 Personal Account

Each user may only register one account at ace789. Accounts must be opened using your own personal information. Accounts may not be transferred, rented, or jointly registered with another person.

• If more than one account is opened, ace789 may close or suspend those accounts.
• If ace789 finds that bonuses were obtained through multiple account registrations, those bonuses and winnings will be forfeited.
• Only accurate and complete information must be entered at the time of registration.

2.3 Account Security

Do not share your account password with any third party. You are personally responsible for all activity carried out on your account. If you suspect your account has been compromised, contact us immediately.

3.1 Deposit Methods

ace789 currently accepts the following payment methods: KBZPay, Wave Money, and AYA Pay. The minimum deposit amount is 10,000 Ks, which applies to all payment methods.

• Deposits must be made from your own bank account or digital wallet. Transfers from third parties are not accepted.
• If a deposit does not appear in your account, please contact our support team with your transfer receipt.
• As part of our anti-money laundering measures, ace789 reserves the right to carry out deposit record checks.

3.2 Withdrawals

The minimum withdrawal amount is 20,000 Ks. Withdrawals are normally processed within 15 minutes to 2 hours.

• Withdrawals will be sent only to the same payment method used for your deposit.
• To withdraw any amount that includes bonus funds, the wagering requirement must be met first.
• If there is a delay in processing your withdrawal, our support team will contact you.
• ace789 may require identity verification before approving a withdrawal.

4.1 Welcome Bonus

New users making their first deposit at ace789 will receive a 100% welcome bonus of up to 200,000 Ks. For example —

• Deposit 20,000 Ks and receive a 20,000 Ks bonus, giving you 40,000 Ks in your account. The wagering requirement to withdraw is 20,000 Ks × 15 = 300,000 Ks.
• Deposit 420,000 Ks and receive a 200,000 Ks bonus, giving you 620,000 Ks in your account. The wagering requirement is 200,000 Ks × 15 = 3,000,000 Ks.

Bonus funds can only be withdrawn after the 15x wagering requirement has been met.

4.2 General Bonus Terms

• If a promotion includes an expiry date, the bonus must be claimed before that date and time.
• Each promotion may only be used once. ace789's decision is final.
• Bonuses cannot be claimed before a deposit is made.
• Players acknowledge and accept that promotion terms may change without prior notice.

4.3 VIP Program Cashback

ace789's VIP program has 4 tiers: Bronze, Silver, Gold, and Platinum. The maximum weekly cashback rates are —

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

VIP tier upgrades are determined by the ace789 VIP team based on your gaming activity and loyalty.

5.1 Responsibilities

All players using ace789 must comply with the following responsibilities —

• You must keep your personal information accurate and up to date at all times.
• Do not open your account in an environment where children can access it — you are responsible for keeping it secure.
• Do not use bots, scripts, or automation tools on the platform.
• Playing with funds obtained from others (money laundering) is strictly prohibited.

5.2 Prohibited Actions

The following actions are strictly prohibited on the ace789 platform —

• Attempting to find and exploit technical vulnerabilities in the platform (hacking, exploitation).
• Using improper methods to predict game outcomes (collusion, match-fixing).
• Placing circular bets to obtain bonuses.
• Attempting to cause public disturbance on social media by making negative comments about the platform's operations.

6.1 Fair Game Results

Games on ace789 are based on chance and random play, with results generated by RNG (Random Number Generator) technology. We prioritize fair play, and players should understand this before playing.

6.2 Betting Limits

ace789 has set betting limits for each game type. Players must follow these limits strictly, and ace789 reserves the right to block any attempts to exceed them.

6.3 Live Casino Games

Live Casino games include Baccarat, Roulette, Dragon Tiger, and Sic Bo. If a disconnection occurs during a live game and results in a loss, ace789 is not responsible for that loss — since game results cannot be altered, we recommend playing only when your connection is stable.

7.1 SSL Encryption

ace789 protects users' personal data and financial records with SSL encryption technology. This technology shields your transactions and financial activity from being intercepted.

7.2 Privacy Policy

You can read in full how ace789 handles your personal data in our Privacy Policy. These terms and conditions and the privacy policy together form a single binding agreement in the event of any contractual dispute.

8.1 Service Continuity

ace789 works to keep the platform continuously accessible, but we inform users in advance that the service may be temporarily interrupted due to technical maintenance, network issues, or external events beyond ace789's control.

8.2 No Guarantee Against Losses

Players choose to participate in games on this platform knowing that financial losses are possible — ace789 is not responsible for losses resulting from gameplay. Players are encouraged to play only with amounts they can afford.

9.1 Support Channels

ace789 provides 24/7 Live Chat support in Myanmar language. You can also contact us by email at [email protected]. These two channels are the only official communication methods for ace789.

9.2 Financial Disputes

If a problem arises with a deposit or withdrawal, you must contact the customer support team within 24 hours along with your transaction receipt, and ace789 will investigate and resolve the issue.

9.3 Final Decisions on Disputes

Players acknowledge and accept that ace789's decision on any bonus or gameplay dispute is final and binding.

10.1 Amendment of Terms

ace789 reserves the right to amend these "Terms of Service" at any time. Continued use of the platform after any amendments are published will be considered acceptance of the updated terms.

10.2 Account Suspension and Closure

In the following cases, ace789 may suspend or close an account without prior notice —

• When a violation of any of these terms is found
• When there is suspicion of involvement in money laundering or fraud
• When an account is found to have been opened with false information
• When a player is found to be using more than one account

10.3 Self-Exclusion

If you want to limit your own play, you can contact the ace789 support team to request self-exclusion. You can read more about this on the Responsible Gaming page.

11.1 Platform Security

ace789 uses SSL encryption technology and makes platform security and reliability a top priority. Fair Play is a core commitment of ace789.

11.2 Language and Understanding

These terms are written in Burmese, and players are considered to have acknowledged that the Burmese version is the only version in effect.

11.3 Severability

If any provision of these terms is found to be unenforceable under applicable law, the remaining provisions will continue to be in effect and will help maintain the relationship between ace789 and players.