ace789 Privacy Policy

1. Introduction and Purpose

ace789 is a digital platform that provides players in Myanmar with football betting, Live Casino, Slots, and Shan Koe Mee games. When you open an account and play on ace789, you are required to provide certain personal information. This Privacy Policy explains what information ace789 collects, for what purposes it is used, with whom it is shared, and what your privacy rights are.

By visiting the ace789 website (ace789.today), opening an account, or using its services, you are considered to have accepted this policy. If you do not agree with this policy, you are asked not to continue using ace789 services.

ace789 may update this policy from time to time as circumstances change. If there are any changes, you will be notified by a notice published on the website. We therefore recommend that you read this policy regularly.

2. Personal Information We Collect

ace789 collects the following types of information in order to provide services and ensure the security of players' accounts—

2.1 Information provided during registration

• Name (Myanmar or English)
• Registered mobile phone number
• Date of birth for age verification
• KBZPay, Wave Money, or AYA Pay phone number or account number linked to payment transactions
• Your chosen password (stored in encrypted form)

2.2 Information collected while using the service

• Deposit and withdrawal records
• Gaming records (game type, duration)
• Bonus and promotion records
• Customer service communication records

2.3 Technical data collected automatically

• IP address
• Browser type and version
• Device used (mobile / desktop) and operating system
• Cookies and session tokens (covered in more detail below)
• Website activity log data

3. Purposes for Using Personal Information

ace789 uses the personal information it collects only for the following purposes—

1. Account management and registration verification — When you open an account to use ace789 services, your identity needs to be confirmed. Verifying account ownership is a necessary process to protect players' funds and data.
2. Payment processing — Payment-related data is required to smoothly handle deposits, withdrawals, and bonus payouts.
3. Security and fraud prevention — Data is checked to guard against security breaches such as unauthorized access, multiple accounts not belonging to a single person, or bonus abuse.
4. Improving customer service — Past communication records are referenced to improve our 24/7 Live Chat customer service.
5. Ensuring fair play — By reviewing gaming records, we can confirm that games are fair for every player.
6. Responsible gaming support — Data helps us analyze players' gaming patterns and provide responsible gaming guidance.
7. Meeting legal requirements — Data must sometimes be retained to comply with applicable laws and regulations.

4. Data Sharing and Third Parties

ace789 never sells, rents, or commercially discloses your personal information to advertising companies or unrelated third parties.

However, where strictly necessary to provide services, ace789 may share personal information with trusted partners—

• Payment service providers — Payment intermediaries such as KBZPay, Wave Money, and AYA Pay receive only the data necessary to complete deposit / withdrawal transactions.
• IT and server service providers — Companies providing server operations and cybersecurity services are permitted to handle data only within limits that comply with ace789's data protection policy.
• Legal requests — Where required by law, information may be disclosed in a lawful manner in response to requests from the police or a court.

ace789 only works with third-party service providers after putting restrictions in place to ensure they meet ace789's privacy standards.

5. Cookies and Data Tracking

The ace789 website stores small files called cookies in your browser to improve your browsing experience. Cookies are used to recognise your account via a session token, save your language preferences, and measure the technical performance of the website.

Two types of cookies are used—

• Essential Cookies — Required to maintain your session and carry out security checks. If these cookies are disabled, services may not work properly.
• Performance Cookies — Collect statistical data such as how fast the website loads and which pages get the most visits. These cookies are collected without identifying you personally.

You can disable cookies through your browser settings. However, disabling essential cookies may affect ace789 login access and payment processes.

6. Data Retention and Deletion

ace789 retains personal information for as long as it is needed to provide services and until any legally required retention period (which may vary) has been fulfilled.

If a player requests account closure, ace789 will review your personal information once financial matters are settled, then delete data that is no longer needed or apply privacy protection measures. Records that must be kept by law will be retained only until the required period ends.

7. Personal Data Security Measures

ace789 has technical and administrative security measures in place to protect your data—

• SSL (TLS) Encryption — All data transfers between the server and browser are encrypted to prevent outside parties from reading them.
• Password Encryption — Player passwords are not stored as plain text on ace789 servers; they are hashed before being saved.
• Server Access Restriction — Only pre-authorised staff and systems can access servers that store personal data.
• Regular Security Audits — Server software and databases are regularly checked for security vulnerabilities.
• Staff Training — ace789 staff who handle personal data receive proper privacy training.

Even with these measures in place, no digital service in the world can be 100% guaranteed safe. For that reason, you are also asked not to share your account password with anyone else.

8. Players' Rights

Every player using the ace789 platform has the following rights regarding their personal information—

8.1 Right to Access

If you want to know what personal information ace789 holds about you, you can request it through the Live Chat service. ace789 will handle the request promptly after receiving and verifying it.

8.2 Right to Correction

If any personal information is incorrect (for example, a phone number), you can contact ace789 customer service to request a correction. The correction will only be made after verifying the identity of the requester.

8.3 Right to Deletion

If you want to stop using ace789 services and request that your personal information be deleted, ace789 will do so provided there are no legal retention requirements or unresolved financial matters.

8.4 Right to Object

If ace789 contacts you for marketing purposes rather than for something essential, you can request that those communications stop.

9. Protection of Minors

ace789 services are strictly limited to players aged 21 and above. If ace789 becomes aware that personal information belonging to someone under 21 has been collected, it will be deleted immediately and that account will be blocked.

If parents or guardians discover that their child is playing on ace789, please email [email protected] or contact us via 24/7 Live Chat right away.

10. Policy Updates

ace789 may update this Privacy Policy from time to time. For major changes, ace789 will notify players via a login notification. For minor changes, the update will be published on the website and the revision date will be recorded in the first section of this policy.

Continuing to use ace789 services after any update is considered acceptance of the revised policy.

11. Contact Channels

For questions, correction requests, or deletion requests related to this Privacy Policy, you can reach us through the following channels—

• 24/7 Live Chat — Contact us directly in Myanmar language via the Live Chat button on the ace789.today website.
• Email — Send us a message at [email protected].

The ace789 customer support team operates in Myanmar language and will handle all privacy-related matters with care.

Last updated: 30 October 2026